Buying interactions rose from 17 in 2019 to 27 in 2021*
Purchase decisions involving 4 or more people rose from 47% to 61% in 2021*
54% of customers globally report higher expectations than a year ago*
Conversations that happen across the many calls, meetings, and emails where you communicate your value. The key to faster closing deals is access to revenue intelligence from these conversations. The key to sales enrichment and retention is to have more significant insights into customer success expectations. Better insights into customer conversations give you the power to predict and deliver on customer needs, and meeting needs is what sets your company apart from your competition.
DialoguePrime for Gong captures and analyzes customer interactions and warns you of risks and opportunities to make conversations more effective, guide customer relationship expectations, and become more proactive in achieving customer success.
Bring IT and Business together with fast-moving, interactive engagement featuring human-centered design thinking sessions to identify outcome expectations. Art of the Possible learning on Gong. Make it Real with collaborative sprints leveraging the congruentX Dialogue Prime Framework.
Align GTM with People and Tech. Create Journey Maps. Discover the most essential conversation sources and insights.
Rapid, iterative sprints to develop DialoguePrime for Gong conversations with Pilot Team. Action Plan to Onboard - Train - Adopt and Achieve Outcomes with the broader organization
DialoguePrime for Gong Sales Pilot Group Rollout Plan Review Monitoring Options and Outcome Benchmarks