"How to Change" aims to share experiences, perspectives, and expert opinions on all aspects of change, including personal development, team building, and organizational transformation. We believe there is no one-size-fits-all solution for change. Instead, understanding oneself, family, coworkers, leadership, and organizational culture is crucial for planning and executing effective change. Our goal is to encourage different ways of thinking to foster better acceptance of change in your life. We welcome feedback, ideas, topics, and guest suggestions for future episodes

Service X-Factor is the podcast where service operations stops being a cost center and starts being a competitive advantage. Hosted by Microsoft MVPs Scott LeFante and William McLendon, this show reveals the secret ingredients behind service operations success—transforming chaos into clarity and strategy into profits.